Customer complaint
What the customer noticed
A repeat customer at a private campground in Piney Flats had purchased a new Dometic RV water heater and requested professional installation.
Diagnostic findings
What inspection and testing revealed
The replacement water heater was ready for installation. During a propane-system leak check following the installation, testing revealed a leak at the RV’s propane-regulator connection.
Work performed or recommended
What Sunset did or recommended
Sunset Mobile RV Repair installed the new Dometic water heater and verified its operation. Keith tightened the leaking propane-regulator connection and repeated the propane leak test to confirm the connection was secure.
Outcome and next step
Where the service call stands
The new water heater operated correctly, and follow-up testing confirmed that the propane-regulator connection was no longer leaking.