Customer complaint
What the customer noticed
The bathroom faucet leaked from its base whenever the water was turned on.
Diagnostic findings
What inspection and testing revealed
The cause was not confirmed in the source post. The customer had experienced earlier freeze damage to other faucets, so delayed freeze damage was considered possible.
Work performed or recommended
What Sunset did or recommended
Removed the leaking bathroom faucet and installed a replacement.
Outcome and next step
Where the service call stands
The replacement faucet worked properly and the leak was resolved.