Customer complaint
What the customer noticed
The front rooftop air conditioner was not cooling properly. The motorhome had also been stored and unused for a couple of years.
Diagnostic findings
What inspection and testing revealed
A prior visit found low compressor amp draw indicating a sealed-system refrigerant problem; replacement was the practical repair.
Work performed or recommended
What Sunset did or recommended
Installed an upgraded Dometic FreshJet 4 air conditioner and a Dometic Connect Essential thermostat. De-winterized the motorhome.
Outcome and next step
Where the service call stands
The owner had working air conditioning and an operational water system for camping.