Customer complaint
What the customer noticed
The front rooftop air conditioner was not cooling properly. Both Dometic AC units were inspected.
Diagnostic findings
What inspection and testing revealed
The rear AC had a temperature split above 22 degrees. The front compressor drew 8.97 amps against a 13.2 RLA rating, indicating a sealed-system refrigerant problem.
Work performed or recommended
What Sunset did or recommended
Tested both rooftop units and ordered a replacement for the front AC.
Outcome and next step
Where the service call stands
Replacement was scheduled when the new unit arrived. A later visit installed a Dometic FreshJet 4 and new thermostat.