Customer complaint
What the customer noticed
The slide-out was stuck open as the owners prepared to leave Earhart Campground.
Diagnostic findings
What inspection and testing revealed
The source post confirms an onsite diagnosis but does not identify the specific failed component.
Work performed or recommended
What Sunset did or recommended
Diagnosed the slide-out problem and safely brought the room back in.
Outcome and next step
Where the service call stands
The slide-out was retracted so the owners could travel. No permanent component repair is documented in the source post.