Customer complaint
What the customer noticed
The slide-out and leveling systems both stopped working at Thunder Valley RV Park.
Diagnostic findings
What inspection and testing revealed
Coach batteries tested below 12 volts. The 90-amp resettable breaker had tripped and the 25-amp slide-out fuse had blown; the hydraulic pump itself tested okay.
Work performed or recommended
What Sunset did or recommended
Reset the 90-amp breaker and replaced the blown 25-amp fuse.
Outcome and next step
Where the service call stands
Both the leveling system and slide-outs returned to normal operation. The weak coach batteries were identified as a concern.